Coronavirus FAQs

FDU Policies & Procedures 

How is FDU developing policies to deal with the COVID-19 pandemic? 

Since the outbreak of the COVID-19 pandemic, FDU has planned in conjunction with recommendations from the U.S. Centers for Disease Control and Prevention (CDC), the U.S. Department of State and the State of New Jersey Department of Health, as well as Canadian federal and British Columbia health authorities. For an update in particular on the current governmental guidelines in New Jersey, please visit the official site of the State of New Jersey.  

In March, the University moved to remote learning and remote operations for the remainder of the spring semester. Summer sessions have also been held remotely. The University now has created various task forces to plan for the resumption of in-person classes and on-campus activities for the fall (see below).  

Is the University closed? 

The University remains open. However, to mitigate the risk of virus transmission, supervisors have been directed to implement their business continuity plans to enable employees to work at home. Questions concerning this should be directed to Rose D’Ambrosio, Vice President for Human Resources, at 201-692-2706 or dambrosi@fdu.edu.  

The IT team has provided guidance on a whole host of resources for faculty, staff and students as it relates to remote learning and business continuity (including things like how to forward phone calls) here: https://it.fdu.edu/remote-learning/ 

For information regarding Finance’s Business Continuity Procedures, including purchase orders, check requests and expense reimbursements, please refer to the memo provided to all Business Officers on March 16, 2020. 

What will happen with Summer Sessions?

All classes for Summer Sessions I, II and III will be offered through remote learning (online) only. Online registration for Summer 2020 classes begins Monday, April 20. 

We understand that the current situation is causing financial hardships for many people. Therefore, in an effort to enable students to continue their studies during the summer, we are allowing undergraduate students to take one summer course at regular tuition cost and a second or subsequent summer course(s) at 50% tuition. In addition, all summer graduate courses are 50% tuition after the first three credits at regular tuition.

This will apply to any of the summer 2020 sessions. (Please note, this policy applies to students on the New Jersey campuses and the following graduate programs are exempted from this policy: PharmD, Five-year PsyD in School Psychology.)

How do we pay for summer courses and previous balances?

During this period in time, while University staff are working remotely due to offices being closed, please do not mail check payments to the University Office of Enrollment Services. You may pay your student bill online through your WebAdvisor account. Once logged in, using your Net ID and password, please click on the “Payments/Payment Plans/1098T” link under the Financial Information section. There are no additional fees to process a payment with an ACH (Electronic Check). We are very sorry for this temporary inconvenience.

What if I have questions about or have technical difficulties accessing my classes online?

If you’re experiencing technical problems, please contact UTAC (University Technical Assistance Center) at 973-443-8822 or visit https://it.fdu.edu/ for assistance. 

If you have any questions regarding your online class, please contact your professor to inquire about specific requirements.  

When will students be issued a refund for room and board costs? 

The University will issue credits for prorated spring semester room and board costs and refunds if those credits exceed any remaining balances. We know this is very important to families during this difficult time and we are doing all we can to expedite the process. Part of the difficulty is accounting for the many varieties of room and board plans, necessary adjustments for institutional financial aid in certain cases, and providing an equitable distribution of the credits and refunds that is fair to all.

We greatly appreciate everyone’s patience as we work through this. Students and families can expect credits to be posted to student accounts to cover any student balances beginning Tuesday, April 21, 2020. Refunds for any amounts that exceed those balances, including the accounts that have been paid in full prior to the posting of a credit, will be issued to the student by the end of April 2020.

To view the amount of your credit, log on to your WebAdvisor account. If you have any questions or concerns after the credit is applied, please email esmadfdu@fdu.edu  for the Florham Campus and esteafdu@fdu.edu for the Metropolitan Campus.

Will there be a refund of tuition?

As you know, FDU was compelled to transition to virtual learning for part of the spring semester as a result of the COVID-19 health emergency to safeguard the health and safety of the university community, and as required by government directives and executive orders. Thanks to the outstanding efforts of our faculty and staff, the University remained opened at all times, and we provided the educational program needed by our students to achieve their academic objectives and continue toward their degrees. At the same time, FDU has continued to provide many additional services to students such as academic advising and support as well as career counseling. 

FDU made pro-rated refunds of fees for housing and dining services as those services could no longer be provided. While we continue to explore ways to help our students, we are not refunding tuition for the spring semester, as classes continued to be held. We are mindful of the financial strain caused by the pandemic on many of our students and their families, and have created a special relief fund for students and families in need, which is supported by voluntary contributions including salary reductions taken by FDU’s senior leaders. The University is also participating in government programs that will provide at least some support to the FDU community, such as emergency funding grants to students under the federal CARES Act. Students can apply for relief funds under the CARES Act here: https://www.fdu.edu/wp-content/uploads/2020/05/200508-cares-3.pdf

FDU remains committed to providing students a high-quality education, whether in person or online. Please bear in mind that your tuition funds make possible the extraordinary efforts that our faculty and administrators undertake to ensure that our educational programs can be delivered throughout this uniquely challenging time. 

What will the tuition rates be for the 2020-21 academic year?

Recognizing the financial impact of the pandemic on many students and their families, the University froze the undergraduate tuition rate at the 2019-20 level, and there will be no tuition increase for the 2020-21 academic year. In addition, the University simplified the structure of its graduate tuition rates and reduced the costs of many of its graduate programs. 

How were students supported by relief funds under the CARES Act?

Under the CARES Act, students were eligible for funding to cover expenses related to the disruption of campus operations due to the coronavirus. FDU students were notified through email on May 11 and May 21 how to apply and the University has dispersed nearly $3 million in emergency grants to students. FDU’s detailed reporting information on the CARES funds is on the website. 

What will happen with Commencement? 

FDU celebrated the Class of 2020 with an online ceremony on May 18 to confer degrees. This formal and important moment commemorated the hard-earned achievements of our graduates. This virtual ceremony did not take the place of an in-person ceremony. We hope to be able to have an in-person ceremony should circumstances allow at a later date or we will invite our 2020 graduates to attend the May 2021 commencement ceremony. To view the ceremony, download the program and see congratulatory messages and related coverage, go to https://www.fdu.edu/for-students/commencement/.

The graduation fee covers a variety of expenses and is non-refundable. Students who have paid the graduation fee will be covered for the future commencement and expenses related to the conferral of degrees and the awarding of diplomas.  

What is the University doing to plan for the new academic year?

Fairleigh Dickinson University is looking forward to the new academic year in the fall and, as has been the case for the past 78 years, we are fully committed to opening our campuses in the fall and providing high-quality educational programs that will enable students to reach their academic goals and transform their lives.

Three task forces were created by the University to focus on different aspects of planning for the 2020-21 academic year. There is a task force on academics, a task force on general operations and a task force on budgetary issues. The task forces are composed of various members of the University community, including staff, administrators and faculty. Each task force is planning for multiple contingencies to account for as many variables as possible in our preparations for the fall. The overwhelming priority for each group is the safety and health of the FDU community.

When will classes begin and will they be online or in-person?

At the New Jersey campuses, the Fall 2020 semester will start on Monday, August 17, a week earlier than originally planned, and end on Tuesday, November 24, before the Thanksgiving holiday. There will be no October break. This schedule will help community members avoid the need to travel back and forth for breaks and will reduce the time that community members need to be on campus during the colder months that may bring a potential risk of resurgence in COVID-19 cases.  

The first three weeks of the semester will be taught online, with face-to-face instruction beginning no earlier than September 8, the day after Labor Day. This gradual and blended approach of returning to face-to-face instruction and incorporating online instruction can be easily modified should situations arise for an extended period of remote learning at any point. 

When will students be able to return to campus?

Students who intend to live on campus will be allowed to start returning to campus beginning August 17 if they wish, but only if permitted by local, state and federal guidelines at that time.  

All campus operations will be aligned with recommendations provided by public health and governmental authorities. We expect that there will need to be adjustments to certain aspects of campus life, as well as protocols and routines established to help ensure the ongoing safety and well-being of our entire University community. 

We will have protocols in place for testing, contact tracing, and isolation if necessary. Residence life and campus activities will be guided by public health requirements, such as physical distancing and reduced density if warranted. We will modify campus environments like dining halls as needed. We will update everyone as we learn more information and tailor our programs and environments to these requirements accordingly. 

What if I have an internship/job/vacation that prevents me from attending classes until the original start date of August 24?

If you have a special circumstance that prevents you from beginning classes a week early on August 17, please contact the dean of your college or director of your school. Please be assured that the dean/director will make every effort to work with you and ensure that your instructors are aware of your circumstance and are able to work with you to get caught up once you begin classes. When you contact the dean/director, please briefly explain your special circumstance and provide a copy of your schedule.

 

Student, Faculty and Staff Health 

I feel sick. What should I do? 

If you are a resident student who has possibly come in contact with an infected individual and/or you exhibit a fever, shortness of breath or a cough, please contact the appropriate health service as listed below. All other students should seek medical assistance through their primary care physician and notify campus health services of any positive COVID-19 diagnosis. 

  • Metropolitan Campus Department of Student Health Services – 201-692-2437. After hours, call Metropolitan Campus Public Safety – 201-692-2222. 
  • Florham Campus Department of Student Health Services – 973-443-8535. After hours, call Florham Public Safety – 973-443-8888. 
  • Vancouver Campus: Call your health-care provider or the provincial health line 8-1-1 to discuss any need for testing and follow up. FDU Vancouver student services can be reached at 604-682-8112. 
  • Wroxton College: The Wroxton College Reception Office, which is staffed 24/7, will coordinate with local medical services and can be reached at 011-44-1295-730551. 

See additional information for students at Coronavirus Information from HR. 

If you are a faculty or staff member and you feel ill or believe you may have been exposed to the virus, you should seek medical assistance through your primary care physician. If you have been off campus for more than 14 days, there is no requirement to alert FDU if you become ill, but please coordinate with us before your return. For more information, please also contact Rose D’Ambrosio at 201-692-2706 or via email at dambrosi@fdu.edu.
 

See additional information for faculty and staff at Coronavirus Information from HR. 

I am concerned that someone I know might have been exposed to the coronavirus. What should I do? 

Faculty, staff or students who have been in contact with persons who might have the coronavirus should isolate themselves in their homes or other off-campus locations for 14 days from the date of exposure. For example, if you are living in the same household or suite with an individual who is self-isolating because of potential exposure to the coronavirus, you also should self-isolate for 14 days from the other person’s first possible exposure to the virus. These precautions also apply to travelers who have been to locations that are identified by governmental authorities as being a source of infection. 

Resources 

Where can I get more information on coronavirus?  

For up-to-date information, please check the following websites: 

United States 

U.S. Centers for Disease Control and Prevention (CDC) 

U.S. Department of State    

State of New Jersey Department of Health   

Canada 

Canada Public Health 

BC Centre For Disease Control   

Health Canada 

Vancouver Coastal Health 

United Kingdom 

United Kingdom Department of Health and Social Care and Public Health England   

United Kingdom Foreign & Commonwealth Office