Web Operations

Web Operations at FDU (WebOps) team is responsible for the deployment, monitoring, and overall operation of the www.fdu.edu website.

Web Operations is responsible for…

  • Requests for changes to existing web pages.
  • Requests to create a new suite of pages (subsite).
  • Requests to delete a page, series of pages, or a whole suite, and/or to redirect URLs to appropriate replacement pages.
  • Website images, and policy for their use.
  • Links to social media, videos, Youtube, and Vimeo.
  • University policies that affect the website content. (email, copyright, trademark, outbound links, etc.)
  • Tracking and refining ADA compliance of www.fdu.edu .
  • Assisting other FDU web properties with ADA compliance when relevant tracking is a byproduct of efforts at www.fdu.edu.

Please see University Web Pages Policy for additional information.

Contacts in Web Operations

For assistance, please email Freda Moore, freda@fdu.edu, and your request will be directed appropriately.

Frequently Asked Questions (FAQs)

How long will it take for Web Operations to make updates/build a page for me?

The answer to this question can vary widely based on the scope of the requested updates but Web Operations makes every attempt to turn requests around as quickly as possible. Some rough estimates are:

  • Updates to existing pages: Range from a couple hours to one or two business days
  • Creating a new page: A few business days or less
  • Creating a new subsite: Once the content is finalized and ready for us to build, can take about a week or less

These time estimates are provided only as examples in order to assist FDU community members in planning their project timelines.

Why am I not appearing in the FDU directory?

If you are a new hire or inquiring about a new hire, the following guidelines describe the timeline to begin appearing in the FDU directory:

  • New employees will first be added to internal university systems by HR
  • Web Operations updates the FDU directory with new information from the HR systems on a rolling approximately 2-week basis
  • In some situations, the update schedule may line up such that it takes up to a month for a new employee to appear in the directory
  • If it has been more than a month since your onboarding was completed and you are still not appearing in the directory, please contact Web Operations directly for assistance

If you are not a new employee and your directory entry has disappeared, please contact Web Operations for assistance.

My information in the FDU directory is wrong. How can I fix it?

If the information appearing when you search for your name in the directory is wrong, please contact HR to correct your information. Once HR has updated the information within internal university systems, the correction will appear in the directory within a month. If it has been longer than a month since HR confirmed receipt of your request, please contact Web Operations.

If the information on your faculty profile page is incorrect, please contact Web Operations and we will be happy to update it.