Services

There is a cable outlet provided in each residence hall room and/or suite. It is active immediately upon your arrival. You do not need to request that the service be activated or deactivated. To access the system, students must provide their own cable-ready television and a coaxial cable of sufficient length.

To report a cable service issue, residents must contact the UTAC (University Technical Assistance Center) Help Desk via one of the following methods:

• By calling (973) 443-UTAC (University Technical Assistance Center) or (973) 443-8822.
• From The Metropolitan Campus by dialing #8822 from a campus phone.
• By email at FDUTAC@fdu.edu

Cable Channel Listing

For the most current channel guide, download the TV Guide application on your smart phone or tablet. Select “Fairleigh Dickinson Univ.” as you cable provider.

FDU Residence Hall CATV Requirements

In the Spring of 2015, the cable TV system was upgraded from analog to digital (QAM). There are currently 115 channels and approximately 85 are HD (high definition) channels.

In order to utilize the cable television system in the residence halls, TVs must be 256QAM (Quadrature Amplitude Modulation) capable.  Most TVs manufactured after 2008 and all after 2010 should be capable of meeting this standard and able to pick up all the digital channels.  You should verify the specifications when you purchase your TV; it must be 256QAM capable.

The following types of tuners are not compatible on campus: NTSC and ATSC.

        To setup your TV once you’re in your room:

1. Make sure your TV is plugged into a working electrical outlet;
2. Connect one end of your RF cable to the rooms CATV wall jack;
3. Connect the other end to your TV’s RF or VHF in jack;
4. Be sure to perform a channel scan on your TV to ensure you are viewing all the available channels.

The specific details on how to auto program, or auto tune, your TV will vary from manufacturer to manufacturer and from model to model. It is best to refer to the owner’s manual of your TV. Most TVs will take between 20-45 minutes to complete this function.

Using the TVs remote control follow these steps as closely as possible:

1. Press the “Power” button to turn on the TV        
2. Press the “Menu” Button      
3. Select “Set-Up”    
4. Select “Antenna” then “Cable”        
5. Select “Auto Program/Auto Tune/Channel scan” then “OK”

What Furniture is Provided in Each Room?

• Linden & University Court double rooms:
  • 2 beds, 2 dressers, 2 night stands, 2 desks, and 2 desk chairs.
• Northpointe double rooms:
  • 2 beds, 2 dressers. 2 double-door wardrobes, 2 desks, 2 desk chairs, and a love seat.
• Regular Single rooms:
  • 1 bed, 1 dresser, 1 desk, 1 desk chair, and 1 nightstand.

Mattresses

All rooms are equipped with twin extra-long mattresses (36″ x 80″).

Damage & Repairs

Throughout the year, any damage to furniture in the residence halls should be promptly reported to the Housing and Residence Life at (201) 692-2250. Residents should not attempt to make repairs themselves. No furniture or furnishings are to be removed from the rooms. Mattresses are to be used on bed frames provided and not on the floor. All beds must be freestanding on the floor, supported by legs, and attached to the bed frame. A charge will be assessed for removal of furniture items left behind.

Extra Furniture

Residents are not permitted to bring additional furniture into the residence halls not authorized by the Housing and Residence Life or the Department of Facilities.

Inquiries

Please contact the Housing and Residence Life at reslifemetro@fdu.edu or (201) 692-2250 if you have additional questions.

The University provides each residence hall room with data ports for access to the local area network (LAN) for each occupant.  This provides access to the internet and university network resources from the residence halls.

In order to connect from a residence hall, a student’s computer must have a working and properly configured Ethernet adapter (Ethernet network interface card) and meet the following minimum system requirements before they can connect to the FDU network:

1. In order for you to log into FDU’s network, you must have a valid FDU NetID account. Once accepted to the university you can get a FDU NetID account by visiting https://identity.fdu.edu/signup
2. Microsoft Windows based computers must:
   1. Be running Windows XP (Home or Professional) with Service Pack 2 (SP2) installed, or later (i.e., Vista).
   2. Have all critical Microsoft Windows updates and patches applied to the Windows operating system. To do this, go to http://windowsupdate.microsoft.com
   3. Be configured for daily automatic Microsoft Windows updates.
   4. Have FDU’s Symantec Antivirus Corporate Edition software properly installed and configured. Symantec Antivirus Corporate Edition is provided to students free of charge for as long as you are a student and FDU’s Symantec Antivirus Corporate Edition does not require students to pay a yearly subscription.
   5. Be configured for daily automatic Symantec Antivirus Corporate Edition virus definition updates.
   6. NOTE: Prior to the installation of FDU’s Symantec Antivirus Corporate Edition software, all other antivirus software (i.e., McAfee, Norton Antivirus, Norton SystemWorks/Internet Suite, Sophos, TrendMicro, …) must be completely uninstalled. After uninstalling existing antivirus software, you can log onto https://isweb.fdu.edu/secure/av_download.html to download FDU’s Symantec Antivirus Corporate Edition for students or, when you log into FDU’s network for the first time from on campus, you will be directed to download and install FDU’s Symantec Antivirus Corporate Edition. Be sure to perform a full antivirus scan, and remedy all virus issues, prior to logging in.
   7. Be able to run the Cisco Clean Access (CCA) agent, which FDU will provide, and be able to receive automatic Windows and antivirus updates.
   8. Be free of all computer viruses and spyware, and have a completely patched Windows operating system (OS).

As a predominantly Windows operation, FDU provides limited technical support for Macintosh computers.  FDU does provide MAC users with Antivirus for Macintosh upon request.  Requests can be made through the FDU Technical Assistance Center (UTAC).  FDU does not have the technical resources to support non-Windows or non-MAC computing platforms such as Unix, Linux, etc., or beta software.

The above will help students maintain their personal computers and to protect their valuable information.  It will allow us to maintain a high level of network and support services to our resident students and to safeguard and minimize the negative impacts of computer viruses, spyware, and other malware on the University network.

For more information about CCA or FDU’s Symantec Antivirus Corporate Edition, call the FDU Technical Assistance Center at 973-443-8822.

Washers and dryers are available in the residence halls for resident use at no additional charge. Laundry room facilities are intended for the sole use of current resident students only. No linen service is provided.

Machine malfunctions may be reported via the CSC ServiceWorks Service Request App. Instructions for downloading the CSC ServiceWorks Service Request App and for reporting a machine malfunction are posted in all laundry rooms. Only liquid detergent and pods may be used.

The Lindens

Laundry rooms are located on the first floors of Linden 1, 3, 5, 6 and 8.

Linden Laundry Room Hours

• Monday to Thursday: 8 AM to 12 AM
• Friday: 8 AM to 12 AM Sunday night
• Saturday: open 24 hours
• Sunday: open 24 hours (closes 12 AM Sunday night)

University Court

The laundry room is located in the basement of University Court 6. Entrance is located on the side of the building facing University Court 5. University Court laundry room is open 24 hours 7 days a week.

Northpointe

Laundry rooms are located on each floor. Northpointe laundry rooms are open 24 hours 7 days a week.LaundryView (University Court Laundry Room Only)

University Court Residents, did you know that you can check the availability of washers and dryers in the University Court 6 laundry room without leaving your building?

Learn more and register for LaundryView.

Residents may request a mailbox for the academic year, by submitting a Mailbox Request Application, via their MyHousing account. Residents that receive monthly statements, from their bank or a credit card company, are highly encouraged to request a mailbox. Residents that do not expect to receive mail on a regular basis, and do not request a mailbox, may still have mail sent to the SUB Mailroom by having their mail addressed with “SUB Mailroom” instead of a box number.

Mailbox Numbers & Combinations

Once Mailbox Request Applications are processed, residents who request a mailbox will receive email instructions.

Mailbox Locations

Mailboxes are located in the lower level of the Student Union Building.

Your FDU Address

To receive letters and small packages using the United States Postal Service (USPS), FedEx, FedEx Ground, UPS, DHL– including Express Mail, Parcel Post, Media Mail, and Priority Mail — the mailing address for students is:

FDU Student Name
Fairleigh Dickinson University
1000 River Rd (Box Number xxx or “SUB Mailroom”
Teaneck NJ 07666

Change of Address Form

At the end of each academic year, or if a student vacates their room before the end of the contract period, the student is responsible for completing a Change of Address via MyHousing.

Mailroom Location

The Mailroom is located in the lower level of the Student Union Building. All mail is generally placed in resident mailboxes by 12 noon of each business day. Packages can be picked up during mailroom hours.

Mailroom Hours of Operation

Monday through Friday
10:30 AM to 4:30 PM

Inquiries

For information regarding a package, your mail, or status of a Change of Address Form:
Please contact the FDU Mailroom at (201) 692-2037.

If you are having trouble with your mailbox number or mailbox combination:
Please email reslife@fdu.edu.

Approved refrigerator size:
Personal refrigerators permitted in the residence halls are not to exceed 4.4 cubic feet.

Only one unit per room:
In accordance with the mandate of the Teaneck Fire Department and University policy, only one (1) unit will be permitted in each residence hall room (either a personal refrigerator or a rented MicroFridge).

Talking with your roommate:
Since only one unit is permitted per room, prior to arriving on campus on your move-in day, please discuss the following with your roommate:

• Do either of you already own a refrigerator?
• Do you want to share in the cost of renting a MicroFridge unit from the approved vendor?
• Do you both want to share in the cost of purchasing a personal refrigerator?

Unauthorized refrigerators:
Additional refrigerators or refrigerators larger than the authorized 4.4 cubic ft. size will be confiscated and become property of the University. Residents will also face disciplinary charges and a fine.

We thank you in advance for your anticipated cooperation in this important matter.

If you have additional questions, please stop by the Housing and Residence Life.

To order a MicroFridge unit through our vendor:

MicroFridge

Contact the service staff at Campus Specialties directly at:
service@campusspec.com  or   (800) 525-7307

Troubleshooting issues with your microfridge.

There is no on-campus storage for your personal belongings during the summer months. Residents must take all of their personal belongings with them at the end of the academic year/contract period. Property that remains in the room/suite/buildings after the residence halls have closed for the academic year will be discarded.

Off-Campus Storage Option & Special Rates
If you need a place to keep your things during the summer, you can try Extra Space Storage at 487 Hackensack Avenue in River Edge (close to Riverside Square Mall) at (201) 996-0020.

Click here for storage specials.

Thanksgiving and Spring Breaks
Residents do not need to remove their personal belongings when they go home for Thanksgiving or Spring Break.

Winter Break
Fall semester residents who will continue as residents for the Spring semester are not required to remove all of their personal belongings when they go home for Winter Break.

Disclaimer

By clicking the link to be directed to the Extra Space Storage site, you will be transferred to an external website run by a third party, www.extraspace.com. This information has been compiled by extraspace.com. Neither the Housing and Residence Life nor any other unit of Fairleigh Dickinson University is responsible for the accuracy of the information listed. The Office of Residence Life and Fairleigh Dickinson University will assume no liability of any kind relating to or arising out of the information or any use of the information. Each user of the storage site is responsible for verifying the accuracy of any information he/she may desire to use and for any risk of injury or loss of any kind relating to or arising out of his/her use of the information.