Denise Chiang

Senior Lecturer and Assistant Director of MHMS Enrollment

Hospitality and Tourism Management, International School of Hospitality, Sports, and Tourism Management

CONTACT INFORMATION

Courses

• Global Marketing
• Professional Development Sequence (Internship) 
• Human Resource Management
• Advanced Human Resource Management
• Organizational Communication and Conflict Management 
• Special Project/Thesis
• Lodging Operations and Revenue Management 
• Property Management 
• Hospitality Operations Management 

Research

• Strategic Management

Education

•  
• PIDP (Provincial Instructors Diploma), Vancouver Community College BCom, Ryerson University
• MSc, Edinburgh Napier University

Academic Profile

Denise Chiang, Senior Lecturer and Assistant Director of MHMS Enrollment Management at FDU Vancouver, brings more than 20 years of industry experience spanning program management, corporate training, business development, marketing, and event management.

Denise holds a Master of Science in Marketing from Edinburgh Napier University and a Bachelor of Commerce in Hospitality and Tourism Management, with a Minor in Human Resources, from Ryerson University. She is also a Certified Career Development Practitioner (CCDP) through the WCCDA. Her academic research has been published in the International Journal of Contemporary Hospitality Management.

Throughout her career, Denise has worked with leading organizations and luxury hospitality brands around the world. Most recently, she worked with Deloitte, where she managed quality assurance programs for more than 10 global hotel chains. Her professional experience also includes management roles with Langham, Four Seasons, Conrad, Marriott, and Sutton Place hotels.

Outside of work, Denise enjoys paddleboarding, playing pickleball, exploring the outdoors with her dogs, and writing childrenâ?Ts literature and short stories.