Maria Lourdes (Malou) Tabuzo graduated from FDU Vancouver with a Master of Science in Hospitality Management (MHMS) in 2020. An accomplished and highly engaged student, she earned a place on the Provost List with a CGPA of 3.67 in Fall 2018. Throughout her academic journey, she distinguished herself through active involvement in volunteering, student engagement, and industry events, reflecting her strong passion and dedication to the field of hospitality.

Maria began her professional journey with Rocky Mountaineer in 2019 after connecting with the employer through an FDU Vancouver’s job fair. Starting as a destination host, now known as a guest experience specialist, she has built a rewarding career in Canada’s tourism industry. She credits FDU Vancouver, her professors, and peers for providing the support and opportunities that helped shape her path and continues to pursue her passion in hospitality with gratitude and purpose.

Read more about her journey, experiences, and career insights in the interview below. This interview was conducted by Kimsear Sor, Student Ambassador, on January 21, 2022.

1. When and which program did you graduate from? Any specific accomplishments during your time at FDU you would like to highlight?   

I graduated from the Master of Science in Hospitality Management Studies last December 2019. During my program, I got the distinction of being placed on the Provost List with a scholastic average of 3.67.  

I was also a student volunteer who welcomed newcomers and gave campus tours to new students. As a student assistant, I also had the chance to be part of various events and give testimonials about my experience with FDU and my Hospitality program.   

It was also an honour to represent the FDU DQAB (Degree Quality Assessment Board) of Canada towards the end of my semester.   

Professor Willy Aroca would often volunteer me to represent the Hospitality program at big events. One of the big events I remember vividly is Canada’s Great Kitchen Party at Rogers Arena last Oct 2018. I had a chance to work with different school volunteers and professional event organizers welcoming Canada’s famous athletes and talents.   

2. We know that you participated in many FDU Vancouver Campus activities. What was your experience like? 

It was a fulfilling journey as a student. I realized that beyond learning is the true essence of hospitality, wherein you deal with the needs of every person, whether simple directions or complex situations. When you give your sincere & genuine passion for helping them, the real essence of hospitality can be felt. Making a difference in someone’s life is hospitality for me. My student life became more meaningful with every person I learned, served, & worked with. My student life became more meaningful.  

3. What is your favourite memory at FDU?  

One of my favourite memories is doing our special project with Hotel Blu. It was very tough for the group, but this was where we tested our camaraderie as a team and a test of our friendship. It is the most fulfilling part when the industry values and appreciates your hard work and research.   

4. Can you briefly tell us about your professional journey after graduation?  

I started as a Team Member of Tim Hortons Restaurant, and eventually, I was offered a full-time position as a Shift Supervisor.   

I worked as a Destination Host at Rocky Mountaineer in 2018 and 2019. I was also assigned as a Trainer, but unfortunately, Covid struck, and the operation stopped. 

5. How did FDU help you prepare for your career?  

My participation in various events and being a representative of my program developed my self-confidence. FDU gave me several opportunities through job fairs and other career programs to connect with employers like Rocky Mountaineer. What I love about FDU is the full support they provide to every student transition. They never run out of programs for students, even inviting IRCC representatives before we graduate to discuss our pathways and options after we graduate. This is very helpful for international students to feel secure and be guided accordingly.   

6. What is your general perception of the Canadian Hospitality Industry, especially in BC?  

The Hospitality Industry in Canada is superb and very promising! There is a huge opportunity in every field, whether tourism, services, events, food and beverage, hotel, or other recreational industry—a big scope of promising career to every student.   

7. What is your advice for our students to get the most out of their student life experience here at FDU?  

Each student has the chance to be part of FDU’s activities and programs. I would advise students to get involved and participate, as this will maximize their beautiful journey as a student. This will help them develop their confidence, connect, and build their networks. 

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