SPGA Professional Development
The School of Public and Global Affairs offers scheduled or on-demand professional development seminars to hone your skills in today’s most pressing issues in the public sectors. Led by our faculty of professional experts and keynote speakers, learning is enriched by the global perspectives of working professionals, diplomats and students from around the world. Classes may be joined from our locations in the USA, Canada, England and Panama for a transatlantic experience. Topics include government, diplomacy, security and emergency response, cybersecurity, law enforcement, nonprofit leadership, healthcare management, and transportation and public services.
Recent offerings
Leadership Skills for the Public Sector:
- Customer Service: Engaging the Public
- Effective Communications
- Resiliency Training
Professional Communication Series:
- Internal Communication
- External and Public Communication
- Managing Social Media
Customer Service Optimization Series:
- Service Fundamentals
- Client-Focused Change
- Advanced Topics in Customer Experience
International Policing Seminar
Ask about our upcoming Seminars!
Leading in a Crisis: Transatlantic Perspectives
Executive Leadership for Public Safety Personnel