Refund Policy – Vancouver Campus

Eligibility

Students are eligible for refunds under the following reasons:

· Visa denials. Tuition deposits are only refundable due to visa denials. A non-refundable registration fee will be withheld. Students can refer to the Tuition & Fees page to view the current non-refundable fee applicable to their refund.

· Credit on Account.

· Application cancellations. Accounts with tuition overpayments are eligible for a refund. A $2,500 or $5,000 USD non-refundable fee (depending on when the LOO was issued) will be withheld from students that decide to cancel their application. Students who opt to cancel their application prior to receiving a response from IRCC regarding a visa application or judicial review will also be considered as an application cancellation and a non-refundable fee will be withheld. This non-refundable fee cannot be appealed after the application cancellation is processed.

To apply for a refund due to visa denial or application cancellation, Vancouver applicants must submit a Refund Request Form for newly admitted students.

To apply for a refund due to overpayment or credit on account, Vancouver students must submit a Refund Request Form for currently enrolled students.       

Students from other campuses should contact their Office of Admissions or Enrollment Services.

*Tuition Overpayments

Students on their first term cannot request a refund due to overpayment. The credit on the account will be transferred to the following term. Students are given an Acceptance Letter mentioning the total amount paid as a deposit to FDU. Therefore, the funds received must be used towards tuition unless there is an official withdrawal from the university.

*Tuition Overpayments: Excess payments made in addition to the required deposit payment.

Processing Time

Refunds may take between 5 to 8 weeks from the time the completed refund form is received. If the form is incomplete, incorrect, or if the beneficiary information does not match the original payment information, the refund process may take longer.

Refund applications received before the expiration date of the latest LOA will be processed 5-8 weeks after their expiration date on the LOA.

Important Refund Information

Students must apply for a Deposit Refund within one year of the expiry date on the most recent Acceptance Letter otherwise the amount will be forfeited. The regular processing time for completed refund applications is 5 – 8 weeks. Refunds received before the expiration date of the latest LOA will be processed 5-8 weeks after their expiration date on the LOA. Incomplete, incorrect, or if the beneficiary information does not match the original payment information, will delay the processing time of a refund request.

Students eligible for a refund of their previous deposit/s and looking to submit a re-application for a new term, have the option to use their initial deposit (minus the non-refundable registration fee ) towards tuition only. Students will be required to make a new deposit to receive a new LOA for the re-application. Only tuition overpayments* can be use towards a re-application deposit. Students with tuition overpayment amounts in their accounts less than $5,000 will be required to pay the difference. The new LOA will include the total amount paid to FDU. Students with multiple LOAs will need to provide the latest visa rejection letter corresponding to the last LOA issued by the university to be eligible for a refund. Providing a visa rejection letter from your first application will not be sufficient to issue a refund.

Students with overpayments or credits have one year to apply for a refund otherwise the amount will be forfeited.

A student may request a refund to be issued to a third party provided there is evidence that the original payment was made by that party (eg. a cheque in another person’s name, a wire transfer from another party, or if payment by the third party was witnessed). We will, as a practice, make a note of a third-party payment on our documentation. However, the student should be prepared to provide additional information if needed.

Please note that FDU cannot make refunds to money exchange companies. Students should refrain from using this as a method of payment.

Refund for payments made by Flywire

All refunds for payments made using Flywire will be refunded directly back to the account from which the payment was made.

Refunds for payments made by Credit Card

All refunds for payments made by credit card will be refunded directly back to the credit card from which the payment was made. Refunds for credit card payments that are over six-month-old will be refunded by wire transfer using Trolley. The beneficiary should be the same as the one from the original credit card payment.

Refunds for payments made by Wire Transfer

All refunds for payments made by wire transfer will be refunded by wire transfer to the same account from which the payment was made using Payment Rails.

Refunds for payments made by Cheque or Bank Draft

All refunds for payments made by cheque, drafts, or money order will be refunded by wire transfer to the same account/beneficiary from which the payment was made using Trolley.

Refunds under $100

Refunds for under $100 will be made by cheque. The cheque will be sent via regular mail unless otherwise specified by the student. Students will be responsible for any special delivery arrangements (e.g. courier and any special delivery charges will be deducted from the refunded amount). The request for special arrangements must be done at the time the refund request is made. Once a cheque is issued, the amount cannot be adjusted.

TUITION REFUND POLICY

Fall and Spring Terms

Summer Term or 12-week programs

Other Programs

This cancellation schedule does not apply to special or weekend programs. Cancellation schedules for these programs are available at the Office of Enrollment Services.

Students enrolled in courses that are offered from the New Jersey campuses will be subject to the withdrawal dates of the academic calendar of the particular campus or course.

Actual due dates for fall, spring, and summer sessions are available upon request and posted in the registration and bursarial areas of each campus. Students are also informed by email about tuition due dates prior to registration and upon registration.